Privacy Policy.

At Frame Studio (“we”, “our” or “us”) we respect your privacy. This policy explains what information we collect when you visit our website, why we collect it and what you can do about it. It’s short, because we only collect what we really need.

1. Who we are

Frame Studio is a creative studio based in Madrid, Spain. We are responsible for the personal data collected through this website. You can reach us at any time at framestudio.cgi@gmail.com.

2. What information we collect

  • Information you send us: when you use the contact form or email us, we receive your name, your email address and the content of your message.

  • Basic usage data: like most websites, our hosting provider may record technical information such as your browser, device and pages visited, in an aggregated and anonymous way, to keep the site running and secure.

We don’t sell products on this website, we don’t ask for payment details and we don’t create user accounts.

3. How we use it

  • To reply to your message and talk with you about a possible project.

  • To understand, in general terms, how the website is used so we can improve it.

We will never use your details to send you newsletters or advertising without asking you first.

4. Legal basis

We process the information you send us because you ask us to (your consent and the steps needed before a possible agreement), and basic usage data on the basis of our legitimate interest in keeping the website working properly, in line with the EU General Data Protection Regulation (GDPR) and Spanish data protection law.

5. Who we share it with

We don’t sell or rent your personal data. We only rely on the service providers needed to run this website and our email (such as our website hosting and email provider), who process data on our behalf and under their own security standards. We may also share information if the law requires it.

6. Cookies

This website only uses the cookies and similar technologies needed for it to work and, where applicable, anonymous analytics. You can block or delete cookies at any time from your browser settings.

7. How long we keep it

We keep your messages for as long as we need them to talk with you and manage a possible project, and we delete them when they are no longer necessary, unless we are legally required to keep them.

8. Your rights

You can ask us at any time to access, correct or delete your personal data, to limit or object to how we use it, or to receive a copy of it. Just write to framestudio.cgi@gmail.com. If you think we haven’t handled your data properly, you can also contact the Spanish Data Protection Agency (AEPD).

9. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page.

Last updated: November 2026.